Policies

Effective Date: 3/14/2025
Last Updated: 3/14/2025

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Exalted Craft Co. LLC ("we," "our," or "us") values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and protect any data when you use the Exalted Craft Co. mobile app (the "App").

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By using the App, you consent to the practices described in this Privacy Policy. If you do not agree, please do not use the App.

1. Information We Collect

We collect the following types of information when you use our App:

a) Information You Provide

• When you create an account, place an order, or contact us, you may provide:

  • Name, email address, phone number

  • Shipping and billing addresses

  • Payment information (processed securely through third-party payment gateways)

  • Any other details you provide voluntarily (e.g., reviews, customer support inquiries)

b) Automatically Collected Information

When you use the App, we may automatically collect:

• Device information (e.g., mobile device type, operating system)

• App usage data (e.g., pages viewed, time spent in the App)

• IP address and general location data

• Cookies or similar tracking technologies

2. How We Use Your Information

We use the collected information to:
✅ Process and fulfill orders, including payment and shipping
✅ Provide customer support and respond to inquiries
✅ Improve user experience and personalize content
✅ Send updates, promotions, and special offers (if you opt-in)
✅ Prevent fraud and ensure App security

3. How We Share Your Information

We do not sell or rent your personal data. However, we may share information in the following cases:

• Third-Party Service Providers: Payment processors, shipping partners, and analytics tools that help run our business.

• Legal Compliance: If required by law, to protect rights, or to prevent fraud or security threats.

• Business Transfers: If we merge, sell, or transfer business assets, your data may be part of the transaction.

4. Data Security

We implement industry-standard security measures to protect your personal information. However, no system is 100% secure, and we cannot guarantee absolute security.

5. Your Rights & Choices

You have the right to:

• Access, update, or delete your personal data (subject to legal requirements).

• Opt out of marketing emails by following the unsubscribe link.

• Disable cookies through your device settings.

To request data deletion or changes, contact us at [Insert Contact Email].

6. Third-Party Links

Our App may contain links to third-party websites or services. We are not responsible for their privacy practices. Please review their policies before using their services.

7. Children’s Privacy

Our App is not intended for children under 13, and we do not knowingly collect personal information from minors.

8. Updates to This Policy

We may update this Privacy Policy from time to time. Changes will be posted in the App, and continued use constitutes acceptance of the revised terms.

9. Contact Us

If you have any questions about this Privacy Policy, please contact us at:

📧 Email: hello@exaltedcraftco.com
🌐 Website: exaltedcraftco.com